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Do you have experience as a Service Desk Manager? Are you interested in taking a service and customer-oriented approach? Are you organized, multitasking, an excellent and flexible communicator, with a “can-do” attitude? Can you support your team through difficult, busy or sometimes stressful situations on a daily basis?
As a Service Desk Manager, you will be responsible for the daily operations of the Service Desk. In particular, you will:
- Be operationally responsible for incident and request handling and dispatching of the Service Desk; be ready to intervene on Service Desk issues and act instantly when necessary to solve operational problems.
- Report, analyse, monitor and take corrective actions, if required, on the Service Desk activity based on a defined service level agreement (SLA) and a set of key performance indicators (KPI’s).
As an electromechanical technician in the Network Operation Section (OP), you will be responsible for the operation and maintenance of diesel generators as well as for the operations of a designated area of the CERN high and low-voltage network. You will:
- Prepare, plan, carry out and monitor interventions on the diesel generators, such as periodic tests, preventive and corrective maintenance, and ensure that all diesel generators are available in case of emergency or malfunction.
- Prepare, plan, carry out and monitor interventions on the high and low voltage electrical network, including network reconfigurations, disconnection and isolation of equipment and making it safe.
Are you an Accelerator Physicist (Collective Effects) experienced in collective effects and interested in working in an exciting international environment at the forefront of modern science?
As an Accelerator Physicist (Collective Effects), you will contribute to the study of the collective effects in particle accelerators, in particular the mechanisms responsible for transverse coherent beam instabilities. You will also devise mitigation techniques to push further the performance of the existing and future CERN accelerators.
Are you a proactive, collaborative, multi-tasking and flexible technician? Are you attracted by maintenance management in a technical environment and do you have good software packages skills? This is a unique opportunity to support maintenance activities and work on a technical database. CERN, take part!
As a CMM specialist, you will be in charge of all tasks related to the CMM system for the EN-CV Group, supporting the other technical services (in charge of the operation, maintenance and projects), and the administrative service (for the financial follow up of contracts), in the use of this system.
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